Privacy Policy

Last updated: April 2026

Please review this Privacy Policy before using our website. By accessing uspconsultancy.com (the “Website”) or submitting information through our forms, WhatsApp, email, or social media channels, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

USP Consultancy is committed to protecting your personal data in accordance with Colombian Law 1581 of 2012, Decree 1377 of 2013, and all applicable data protection regulations.

1. Data Controller

USP Consultancy
NIT: 1.061.726.192 – 5
Address: Colombia
Email: info@uspconsultancy.com
Phone: +57 321 720 4247
Website: uspconsultancy.com

2. Definitions

Personal Data means any information linked or that can be associated with an identified or identifiable natural person, including but not limited to name, email address, phone number, nationality, passport number, and immigration status.

Data Subject (or “Holder”) means the natural person whose personal data is being processed.

Processing means any operation performed on personal data, such as collection, storage, use, circulation, transfer, or deletion.

Authorization means prior, express, and informed consent of the Data Subject for the processing of their personal data.

Sensitive Data means data that may affect the privacy of the Data Subject or whose misuse may lead to discrimination, such as data revealing racial or ethnic origin, political orientation, religious beliefs, health information, or biometric data.

3. Information We Collect

When you interact with USP Consultancy through our Website, forms, WhatsApp, email, or other channels, we may collect:

Full name
Email address
Phone number (including WhatsApp)
Nationality and country of residence
Visa category of interest
Brief description of your immigration, tax, or legal situation
Any additional information you voluntarily provide

If you engage our services, we may additionally collect:

Passport information and identification documents
Immigration history and visa status
Tax identification numbers
Financial information relevant to your visa application or tax compliance
Family information relevant to family-based visa applications
Employment and income documentation

Sensitive Data: Some information collected in the course of providing immigration and tax services may be considered sensitive data under Colombian law. We will always inform you before collecting such data, and you are not obligated to provide it. However, refusing to provide certain information may limit our ability to provide specific services.

Minors: Our services are directed to individuals 18 years of age or older. We do not knowingly collect personal data from minors unless provided by a parent or legal guardian in the context of a family-based immigration process.

4. Purpose of Data Processing

USP Consultancy collects and processes your personal data for the following purposes:

To respond to your inquiries and provide initial consultations
To assess your eligibility for visa applications and other services
To prepare, submit, and manage visa applications and legal documents on your behalf
To provide tax compliance, business setup, and investment advisory services
To communicate with you regarding the status of your case
To issue invoices and process payments
To comply with legal and regulatory obligations, including those imposed by Colombian immigration authorities (Cancillería), DIAN, and other government entities
To send you relevant updates about changes in immigration law, tax regulations, or services that may affect your situation
To improve our services through internal analysis (anonymized data only)

We will not use your personal data for purposes other than those stated above without obtaining your prior consent.

5. Authorization and Consent

By submitting your information through our Website forms, email, WhatsApp, or any other communication channel, you expressly authorize USP Consultancy to collect, store, use, and process your personal data for the purposes described in this Privacy Policy.

You may revoke this authorization at any time by contacting us at info@uspconsultancy.com. Please note that revoking authorization may affect our ability to continue providing services to you, and does not affect the lawfulness of processing carried out prior to revocation.

6. Sharing Information with Third Parties

USP Consultancy may share your personal data with the following categories of third parties, solely for the purpose of providing our services:

Government entities: Colombian Cancillería (Ministry of Foreign Affairs), DIAN, Migración Colombia, and other relevant authorities, as required for visa applications, tax filings, and legal procedures
External legal professionals: Attorneys and specialists who collaborate with USP Consultancy on specific cases, under confidentiality agreements
Service providers: Translation services, apostille services, background check providers, and document processing services necessary for your case
Technology providers: Hosting services, email services, CRM tools, and automation platforms, which may store data on servers located outside Colombia

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

International Data Transfer: Some of our technology providers may store data on servers located outside Colombia. In such cases, we take reasonable measures to ensure that these providers offer adequate levels of data protection consistent with Colombian law.

7. Data Subject Rights

Under Colombian Law 1581 of 2012, you have the following rights regarding your personal data:

Access: You may request information about what personal data we hold about you and how it is being processed.
Update and Rectification: You may request that we correct or update any inaccurate, incomplete, or outdated personal data.
Deletion: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
Revocation of Consent: You may revoke the authorization you have granted for the processing of your personal data at any time.
Proof of Authorization: You may request proof that you authorized the processing of your personal data.
Filing Complaints: You may file complaints regarding violations of data protection regulations with the Superintendence of Industry and Commerce (SIC).

8. Procedure for Exercising Your Rights

To exercise any of the rights described above, please send a written request to:

Email: info@uspconsultancy.com
Subject line: “Data Protection Request”

Your request must include:

Your full name and identification
A clear description of your request
Your email address for response purposes
Any supporting documentation, if applicable

We will respond within ten (10) business days of receipt. If we require additional time, we will inform you of the reason for the delay and provide a response within no more than five (5) additional business days.

If your request is incomplete, we will notify you within five (5) business days. If after two (2) months you have not completed your request, it will be considered withdrawn.

9. Data Security

USP Consultancy implements reasonable technical, administrative, and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include encrypted email communications, secure hosting with SSL encryption, and access controls limiting data visibility to authorized team members only.

While we take data security seriously, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your personal data.

10. Cookies

Our Website uses cookies to improve your browsing experience and gather anonymized statistical data. We use Google Analytics to analyze Website traffic. Google Analytics stores cookies on your device to compile statistical reports. This data is anonymized and not used to identify individual visitors.

You may configure your browser to reject cookies or alert you when cookies are being sent. However, some features of our Website may not function properly without cookies.

11. Links to Third-Party Websites

Our Website may contain links to external websites that are not operated by USP Consultancy. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external website you visit.

12. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. For client records related to immigration and tax services, we may retain data for the period required by Colombian law, even after the conclusion of our services.

Upon expiration of the retention period, or upon your valid request for deletion, your data will be securely deleted or anonymized.

13. Changes to This Privacy Policy

USP Consultancy reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. If we make material changes, we will notify affected individuals via email or through a notice on our Website.

Your continued use of our Website or services after such changes constitutes your acceptance of the updated Privacy Policy.

14. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of the Republic of Colombia, including Law 1581 of 2012 and Decree 1377 of 2013.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

USP Consultancy
Email: info@uspconsultancy.com
Phone/WhatsApp: +57 321 720 4247
Website: uspconsultancy.com